Privacy policy

Last updated: February 2, 2026

The Time Broker operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience. The Time Broker is powered by Shopify, which enables us to provide these services.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or make a purchase through the services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails in relation to personal information.

By accessing or using the services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

Personal information refers to information that identifies or can reasonably be linked to an individual. It does not include information that has been anonymised or de-identified.

Depending on how you interact with the services, we may collect the following categories of personal information:

Contact details, including name, billing address, shipping address, phone number, and email address.
Financial information, including payment card details, transaction information, and payment confirmations.
Account information, including usernames, passwords, preferences, and settings.
Transaction information, including items viewed, added to cart, purchased, returned, exchanged, or cancelled.
Communications with us, including information provided in customer enquiries.
Device information, including IP address, browser type, and network information.
Usage information, including interactions with and navigation of the services.

Sources of Personal Information

We may collect personal information directly from you, automatically through your use of the services, from service providers acting on our behalf, or from business partners or third parties.

How We Use Personal Information

We use personal information to provide, operate, and improve the services, including processing orders and payments, managing accounts, fulfilling deliveries, and handling returns.

We may use personal information for marketing and promotional purposes, including sending communications and displaying advertising where permitted by law.

We use personal information to protect accounts, prevent fraud, and maintain the security of our services.

We use personal information to communicate with you, including providing customer support and maintaining our business relationship.

We may use personal information to comply with legal obligations and respond to lawful requests.

Disclosure of Personal Information

We may disclose personal information to Shopify and third-party service providers who support our operations, to marketing and advertising partners where permitted, where you direct or consent to disclosure, within our corporate group, or in connection with business transactions or legal requirements.

Relationship with Shopify

Our store is hosted by Shopify. Shopify processes personal information to provide and improve the services and may process information outside your country of residence.

Further information about Shopify’s privacy practices is available at https://privacy.shopify.com/en.

Third-Party Websites and Links

The services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and recommend reviewing their privacy policies separately.

Children’s Data

The services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

While reasonable measures are taken to protect personal information, no system is completely secure. Personal information is retained only as long as necessary for legal, operational, or contractual purposes.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or request portability of your personal information, and to manage marketing preferences. Requests may be made using the contact details below and may require identity verification.

Complaints

If you have concerns about how we handle personal information, you may contact us using the details below or lodge a complaint with your local data protection authority where applicable.

International Transfers

Personal information may be transferred, stored, and processed outside your country of residence. Where required, appropriate safeguards are used.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. The revised version will be posted on this website with an updated effective date.

Contact

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, you may contact us at info@thetimebroker.com.au